Nikoletta Bika

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Content Marketer & Writer

Nikoletta Bika is an experienced content marketer, writer, and editor, with degrees in business and people management. She writes about data, tech trends, AI, and more.

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Nikoletta Bika

What is Customer Service Efficiency? The Basics

Potential Use Cases of Chatbots in Banking- 12 examples

27 Ecommerce Conversion Rate Optimization Ideas

Customer Service Workflows and How to Build Them [6 Examples]

22 Customer Service Statistics To Know in 2021

5 Ways to Use Tech for Better Digital Customer Experience

13 Hair-Raising Customer Service Horror Stories

How to Get Customer Onboarding Just Right [Expert Guide]

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