Nikoletta Bika

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Content Marketer & Writer

Nikoletta Bika is an experienced content marketer, writer, and editor, with degrees in business and people management. She writes about data, tech trends, AI, and more.

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Nikoletta Bika

What is Customer Service Efficiency? The Basics

Potential Use Cases of Chatbots in Banking- 12 examples

7 Ways to Improve the Digital Banking System with Video Chat

Looking Customers in the Eye: Pros and Cons of Video Chat

Customer Service Automation: A Smart Guide to Get it Right

Personalized Customer Service: The Basics

15 Sample Email Templates for Customer Service

Is Hyper-Personalization The Next Big Thing In Business?

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