Nikoletta Bika

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Content Marketer & Writer

Nikoletta Bika is an experienced content marketer, writer, and editor, with degrees in business and people management. She writes about data, tech trends, AI, and more.

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Nikoletta Bika

What is Customer Service Efficiency? The Basics

Potential Use Cases of Chatbots in Banking- 12 examples

Digital Sales During the Coronavirus: 17 Tools for Businesses

How Can You Engage Customers Amidst Social Distancing?

How to Hire Customer Service Agents for a Stellar CS Team

How to Write a Customer Service Rep Job Description

Silent Cobrowsing: The Ultimate Way to Support your Customers Proactively

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